Public Facing Library

Don't miss out on our February 2024 Newsletter!

1. NEW: Early Access Concussion Recovery Pilot: Learn about our groundbreaking pilot program designed to facilitate early recovery for concussion patients.
2. Business Partners Page Branding Refresh: Find out about the modernization efforts underway to refresh our platform's look and feel.
3. Account Reconciliation Awareness: Get insights into our ongoing vendor account reconciliation process and what it means for you.
4. Expectations for Response to Treatment Plans: Understand the expected response times for submitted treatment plans and how to navigate the process effectively.
5. We Speak Your Language: Discover how ICBC offers language assistance services to customers in over 170 languages.
6. Reminder: Standard Treatment Length: Review the minimum session times for various modalities and ensure compliance with ICBC's standards.
7. Vision Therapy Policy Update: Stay informed about the latest updates to ICBC's Vision Therapy policy.
8. Counsellors and Psychologists Initial Reports: Learn about the importance of timely submission of initial reports and how to ensure completeness.
9. Health Care Inquiry Unit (HCIU) Updates: Explore the new features and improved messaging on HCIU's phone line.
10. HCIU Holiday Hours: Take note of the holiday hours for the Health Care Inquiry Unit.

For more details on these topics and more, click the link to download the PDF or visit ICBC's website at https://www.icbc.com/partners/health-services/Pages/default.aspx.